> ## Documentation Index
> Fetch the complete documentation index at: https://www.adorabl.info/llms.txt
> Use this file to discover all available pages before exploring further.

# Dunning rules

> Set up automated follow-up for overdue invoices.

Dunning rules tell adorabl when to follow up on overdue invoices. Each step runs once per invoice, in order, based on how many days past due the invoice is.

## Open dunning setup

**1. Navigate to dunning reminders**

1. Open **Settings** → **Finance**, or **Accounts Receivable setup** and click **Dunning / collections cadence**.
2. Open **Dunning reminders** (under Finance setup → AR and AP automation).

You can also reach this from [Receivables setup](https://www.adorabl.info/accounts-receivable/setup/receivables-setup.md).

## Configure a rule

**1. Name and enable the rule**

1. Enter a **Rule name** — for example, `Standard collections`.
2. Turn **Enabled** on. When off, adorabl skips this rule during the daily collections run.

**2. Add reminder steps**

Each step defines one reminder sent after the due date:

1. Set **Days past due** — for example, `3` for a first reminder three days after the due date.
2. **Channel** is email for all steps today.
3. Set **Template** to identify which message to send (for example, `reminder_1`).
4. Click **Add step** for additional reminders — a common cadence is 3, 14, and 30 days past due.
5. Click **Save rule**.

### Example cadence for Trail Ridge Outfitters

| Step | Days past due | Purpose |
| - | - | - |
| 1 | 3 | Friendly overdue notice |
| 2 | 14 | Second reminder |
| 3 | 30 | Final notice before escalation |

## Multiple rules

If you have more than one rule, use the rule tabs at the top of the page to switch between them. Click **New rule** to create a separate cadence — for example, stricter follow-up for high-balance accounts.

> [!TIP]
>
> Dunning runs against open invoices in the organization you have selected. Confirm the correct organization before saving rules.

## Related guides

> **[Collections and dunning](https://www.adorabl.info/accounts-receivable/collections-and-dunning.md)**
>
> Day-to-day collections workflow on overdue invoices.

> **[Receivables setup](https://www.adorabl.info/accounts-receivable/setup/receivables-setup.md)**
>
> Full AR setup checklist.


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