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Bank Reconciliation is where Trail Ridge Outfitters proves the general ledger matches real bank activity. adorabl imports transactions through Plaid, suggests matches, and surfaces exceptions in a work queue — you confirm the routine and clear what is left.

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Prerequisites

Before you reconcile:
  • Connect at least one bank account through Plaid. See Connect bank accounts.
  • Map each connected account to its own Asset or Liability GL account.
  • Confirm you have selected the correct organization in the sidebar switcher.

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Open Bank Reconciliation

1

Navigate

  1. In the sidebar, open Finance.
  2. Click Bank Reconciliation.
2

Select an account

Use the account switcher at the top to pick the bank or credit card you are reconciling — for example, Chase Operating ••4521.Status pills on each account summarize open work:

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Tie-out scoreboard

Above the work queue, the tie-out strip is a read-only scoreboard for the selected account. It never takes action — it explains the gap so you know what the queue must clear. When the difference is zero, adorabl shows Books tie to the bank — reconciled with the last reconciled date. When the difference is not zero, chips break down the gap: Work the queue below to drive the difference toward zero.

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Work queue (triage)

The Work queue is where all reconciliation action happens. adorabl partitions open bank lines into three tabs: The queue header shows counts — for example, 3 to decide · 1 exception · last reconciled 07/15/2026.

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Needs a decision

Each row shows the bank transaction, a suggested match or GL coding, and confidence signals from prior history. When several rows are ready, click Confirm all suggested to batch-confirm the entire tab.

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Exceptions

Use this tab for ambiguous matches, duplicate charges, and phantom lines — bank activity with no obvious subledger counterpart. Categorize manually, match to an open bill or payment, or exclude lines that are not business transactions.

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Auto-matched

Review what adorabl cleared automatically. Unreconcile a line if it was matched incorrectly — it returns to the open queue.

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Keyboard shortcuts

Click ? in the work queue header to show shortcuts inline. They apply while focus is in the queue: Inside the GL account picker: Inside the memorize rule prompt, Enter saves and Esc cancels.
Keyboard-first reconciliation is fastest when you work Needs a decision top to bottom — confirm obvious matches, override or reject the rest, then switch to Exceptions.

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Memorized rules

Click Rules in the page header to open Memorized rules. Rules map a merchant descriptor fragment (for example, AMAZON) to a GL account so future imports auto-reconcile. Rules are scoped to your organization. Edit or delete rules that miscategorize recurring suppliers.

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Example: Trail Ridge Outfitters

Trail Ridge reconciles Chase Operating ••4521 mapped to 1100 · Operating Cash:
  1. Tie-out shows a $1,240 difference — $980 in bank-not-books (new card deposits) and $260 in transit (payroll ACH).
  2. Needs a decision has four Shopify payout lines. Trail Ridge confirms three and overrides one to 4020 · Marketplace fees.
  3. Exceptions has a duplicate $42.50 SaaS charge. They match one line to the open bill and exclude the duplicate.
  4. Tie-out reaches $0.00 difference — reconciled through today.
For their Chase Ink ••8834 credit card, they reconcile against 2100 · Corporate Credit Card using the same queue — liability accounts use the same triage flow with liability-appropriate GL suggestions.

Connect bank accounts

Link accounts through Plaid and map them to the ledger.

Cash flow

Forecast cash using connected balances and scheduled activity.

Banking overview

How Banking screens fit together.

Finance setup

Complete the Books checklist, including bank connections.

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Troubleshooting

Check each chip under the scoreboard. Work In bank, not in books first — those are usually uncategorized imports. Then clear In books, not at bank by matching ledger entries. Unexplained means something still does not foot; inspect Exceptions.
Confirm every connected account is mapped to a GL account. Unmapped accounts cannot enter the reconciliation queue.
Click Reject or Override. Rejected lines move to Exceptions. Consider Confirm & memorize only when the merchant pattern is stable.
Click inside the work queue first. Shortcuts do not apply when focus is in a text field outside the queue.