Prerequisites
Before recording payments:- Posted open bills exist to apply against. See Bills and adjustments.
- System accounts includes a bank or clearing account for payment posting.
- Supplier records are Active — On hold suppliers should not receive new payments. See Suppliers.
- Optional: Connect bank accounts so treasury can reconcile outflows to recorded payments.
Payment list anatomy
The Outgoing Payments list surfaces what needs attention first:
Stat tiles at the top summarize payment count and volume for the current period. Failed and pending payments sort to the top.
Record a payment
1
Open Outgoing Payments
- In the sidebar, open Accounts Payable.
- Click Outgoing Payments.
2
Start a new payment
Click Record payment.adorabl opens a new payment record with header fields and an application grid.
3
Enter header details
Type, supplier, payment date, method, cash account, and a positive amount are required before adorabl saves a draft or posts. Drafts display as Draft payment; the payment number is assigned when you post.
| Status | Draft while unposted; Open once posted with unapplied balance; Applied or Closed when fully allocated to bills; Failed on gateway errors |
| Amount | Total payment |After you select a supplier, adorabl loads open bills with balances due.
4
Apply to bills
On the application grid:
- Select bills and enter the amount to apply on each row.
- Amount auto-fills from selected rows unless you override the header total.
- Confirm Applied + Unapplied = Amount.
5
Post the payment
Click Save & post.adorabl:
- Creates the cash disbursement journal entry
- Reduces bill balances and updates bill status
- Links the payment to bills in the relationship map
Payment statuses
Void a payment
Voiding reverses the payment’s journal entry, restores the balance due on any bills it was applied to, and stamps the payment with the Voided status. Use void to correct a posted payment — never delete one.1
Open the payment
From Outgoing Payments, open the payment you need to void.
2
Choose Void
Click Void. adorabl opens a confirmation dialog explaining the reversal and asking you to choose the posting date.
3
Pick the reversal posting date
Select one of the following options:
4
Confirm
Click Void payment. adorabl:
- Posts a reversing journal entry on the selected date
- Restores the balance due on every bill the payment was applied to (including bills that were closed)
- Sets the payment status to Voided and stores the reversal journal entry code on the record
Coming soon: ACH and virtual card payouts
Coming soon: ACH and virtual card payouts
Electronic payout batches through adorabl are not yet available for all organizations. Record payments manually with method ACH or Manual until Payables setup shows electronic payouts as configured.
Copy a payment
Use Copy payment in the header to start a new draft from an existing outgoing payment. The copy is dated today and keeps the supplier, method, cash account, amount, and reference. It starts unapplied — posting state, bill applications, and reversal links are not copied — so allocate it in Transactions to Apply before you post.Discard a draft payment
If you started a payment in error, delete it before posting to keep the payments list clean.Record payment from a bill
For a one-off payment against a single bill, use the Payments panel on the bill detail screen instead of the full outgoing payment record:- Open the bill from Bills & Adjustments.
- Scroll to the Payments panel below the line grid.
- Enter Amount, Date, Payment Method, and Cash Account, then click Record payment.
Example: Trail Ridge Outfitters
Trail Ridge pays Apex Supply Co. $5,420.00 for bill BILL-8842:
Result: BILL-8842 → Paid; Apex open balance $0.
Their weekly rhythm batches three suppliers on Thursday per the payment run schedule on Payables setup:
One ACH to Apex is recorded as Pending until the bank confirms — status updates to Succeeded when treasury marks it cleared.
Relationship map and journal entries
On a posted payment, open the Relationship map to see linked bills, supplier, and journal entries. The Source journal entries panel shows the GL impact for audit and reconciliation. The Activity tab lists every change to the payment — see Audit log and record history.Related guides
Bills and adjustments
Post bills before applying payments.
Suppliers
Review supplier open balance and payment history.
Bank reconciliation
Match bank outflows to posted outgoing payments.
Cash flow
Model pay-date scenarios before committing to a payment run.
Troubleshooting
No open bills when recording payment
No open bills when recording payment
The selected supplier has no posted open bills. Confirm bills are posted (not draft) and belong to the same organization.
Cannot select supplier — on hold
Cannot select supplier — on hold
Change supplier status to Active on the supplier record after resolving the hold reason.
Save as Draft is disabled
Save as Draft is disabled
A draft needs a transaction type, supplier, payment date, method, cash account, and an amount greater than zero. Fill the missing header field and try again.
Cannot post — applications exceed amount
Cannot post — applications exceed amount
Reduce per-bill application amounts so the total applied equals or is less than the payment amount. Unapplied balance is allowed; over-application is not.
Payment posted but bill still shows open
Payment posted but bill still shows open
Refresh the bill detail. Partial applications leave Partial status until balance due reaches zero. Confirm you applied to the correct bill number.
Need to undo a payment
Need to undo a payment
Open the payment detail and click Void, then choose the reversal posting date (today, the original payment date, or a custom date). Voiding restores bill balances and posts an offsetting journal entry — see Void a payment. Do not delete posted payments.
Void fails because the period is closed
Void fails because the period is closed
Reopen the target period from Period close, or run the void with a Today or Custom date in an open period. The reversal journal entry must land in an open period.
Payment does not appear in bank reconciliation
Payment does not appear in bank reconciliation
Confirm the payment posted to the same GL account mapped to your connected bank account. See Connect bank accounts and Bank reconciliation.

