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adorabl sends transactional email — purchase orders, remittance advice, bill approval requests, and Positive Pay exception alerts — from a verified sending identity created for your organization.
Provisioning is automatic. When you first open an organization, adorabl creates the sending subdomain and writes DNS records in the background. You only need to confirm verification and set a From name and Reply-To address.

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Prerequisites

  • An active organization. See Quickstart.
  • Admin access to open Settings → Finance.
  • A monitored reply address (for example, accounting@your-company.com) that can receive supplier replies.

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Open email sending

1

Go to Finance setup

  1. In the sidebar, open Data & Admin → Settings.
  2. Click Finance.
2

Open Email sending

Under AR and AP automation, click Email sending.adorabl opens the Email sending page under Finance setup.

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What you configure

The page has three sections.

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Sending identity

Shows the verification status and the address adorabl uses for your organization’s messages. Use the action buttons on this section:
  • Check now — re-runs verification against your DNS records.
  • Re-provision — recreates the sending subdomain if verification fails.
adorabl will not send transactional email until the sending identity shows Verified. Messages triggered before verification are skipped silently.

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From and Reply-To

Set Reply-To to a shared AP inbox rather than an individual’s email. Supplier replies to purchase orders and remittance advice land here.
Click Save after editing either field. Discard reverts to the last saved values.

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What triggers a transactional email

Once your sending identity is verified, adorabl sends email automatically for these events: If a supplier record has no email address, the message is skipped and no error surfaces on the transaction. Add an email on the supplier’s default address to enable sending. See Suppliers.

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Troubleshooting

DNS propagation typically completes within 5 minutes. Click Check now on the sending identity section. If the status has not moved after 30 minutes, click Re-provision.
Confirm the supplier’s default address has an email in Suppliers. adorabl skips the send when no address is on file. Also confirm the sending identity shows Verified.
Update Reply-To email on this page. New messages use the updated address immediately; already-sent messages keep the address they were sent with.
Confirm you’re on the Finance area (not Accounts Payable or Accounts Receivable). Email sending appears under AR and AP automation.

Finance setup

Complete the rest of the Finance setup checklist.

Suppliers

Add email addresses to supplier records so purchase orders and remittance advice send.

Purchasing

See when purchase order emails send during PO creation.

Outgoing payments

Remittance advice emails send when an AP payment is posted.