Prerequisites
Before you connect accounts, confirm:- You are signed in and have selected the correct organization in the sidebar switcher.
- You have permission to view Finance screens (Bank Reconciliation, Cash Flow).
- Your chart of accounts is set up — at minimum, you need asset accounts for bank accounts and liability accounts for credit cards. See Finance setup and System accounts.
What you can connect
You can connect multiple institutions and multiple accounts under one login.
Connect your first account
1
Open Bank Reconciliation
- In the sidebar, open Finance.
- Click Bank Reconciliation.
2
Start the connection
On the Bank Reconciliation screen, click Add bank account.adorabl asks how much transaction history to import:
Choose a range and click Continue. Plaid Link opens in a secure window.
3
Sign in with your bank
- Search for your bank or select it from the list.
- Sign in with the credentials you use for online banking.
- Select which accounts to share with adorabl (checking, savings, credit cards).
- Confirm and finish the Plaid flow.
4
Map each account to a ledger account
After Plaid connects, adorabl lists your accounts under Bank account mapping. Each row must be linked to a GL account before reconciliation can begin.
- For each connected account, open the Map to asset GL account… or Map to liability GL account… dropdown.
- Select the matching ledger account — for example, map Chase Operating ••4521 to 1100 · Operating Cash.
- If the account you need does not exist, choose Create cash account… to add one inline.
5
Confirm reconciliation is ready
Once every connected account is mapped, the Bank Reconciliation screen shows your account switcher and the reconciliation queue.
- Cash on hand on the Dashboard reflects connected depository balances.
- Cash Flow uses imported bank activity in its projection.
- Open items appear on Bank Reconciliation for you to match or categorize.
Example: Trail Ridge Outfitters
Trail Ridge connects two accounts at their primary bank:
They choose 90 days of history on first connect so the reconciliation queue has enough recent activity to work through without importing two full years.
Add another account
After your first connection, scroll to Bank account settings at the bottom of Bank Reconciliation and click Add another account. The same Plaid flow runs — choose history depth, sign in, then map the new account to its own ledger line. Linking the same institution again keeps the bank accounts you already mapped, including the general ledger account on each one. adorabl refreshes that list when you click Refresh in the mapping section. Reconnecting after a password or sign-in change keeps the transactions already imported.Refresh balances and transactions
adorabl syncs new bank activity automatically in the background. You can also refresh manually:
Pending transactions appear separately from posted transactions on the account detail screen. Only posted transactions feed reconciliation in most cases.
Credit card statement details
For connected credit cards, the account detail screen shows a Statement summary when your bank provides it through Plaid — statement balance, minimum payment, due date, and credit limit. This helps you reconcile card activity against your liability account without leaving adorabl.Coming soon: PDF bank statements
Coming soon: PDF bank statements
Some institutions support downloadable PDF statements through Plaid. When your bank and adorabl both support this product, an Enable statements option appears on the account detail screen.
Related guides
Bank reconciliation
Match imported transactions to bills, payments, and journal entries.
Finance setup
Complete the Books checklist, including bank connections.
Cash flow
Project cash using connected balances and scheduled activity.
Dashboard overview
How cash on hand and reconciliation lag appear on the dashboard.
Troubleshooting
Plaid Link closes without connecting
Plaid Link closes without connecting
Canceling mid-flow does not create a connection. Click Add bank account again and restart. If Plaid shows an error, confirm you selected the correct institution and that your bank credentials work in your bank’s own website.
Accounts connected but reconciliation says “map to GL”
Accounts connected but reconciliation says “map to GL”
Every connected account needs its own ledger mapping. Open the Bank account mapping section, assign an Asset or Liability account to each row, and wait for the status to show Ready.
Cash on hand is zero after connecting
Cash on hand is zero after connecting
Confirm the correct organization is selected. Depository balances feed the dashboard — credit card balances do not count as cash on hand. If balances still look wrong, click Refresh in the mapping section or Sync now on the account detail screen.
Transactions are missing
Transactions are missing
Check how much history you chose at connect time — adorabl cannot import activity older than that window without reconnecting with a longer range. Also confirm you are viewing Posted transactions (not Pending) on the account detail screen.
My bank is not in the Plaid list
My bank is not in the Plaid list
Plaid supports most US institutions, but coverage varies. Try searching by the bank’s legal name. If your bank is unavailable, contact your adorabl administrator — manual import workflows may be an option depending on your organization’s setup.
The connection stopped updating
The connection stopped updating
Banks sometimes require you to sign in again after a password change or MFA update. If adorabl prompts you to reconnect, follow the Plaid flow to re-authenticate. Your existing imported transactions are preserved.

