Skip to main content
Buy postage from the pack stage of an in-house fulfillment. The Shipping panel compares live carrier rates, purchases a label, and ships the fulfillment — including inventory relief and COGS — when the buy succeeds. Buying the label is the ship step; there is no separate “ship without a label” path for in-house orders. adorabl uses the EasyPost account connected to your organization to quote rates and charge postage.

​
Prerequisites

Before you can load rates:
  • A connected shipping account with an active payment method.
  • An In-house fulfillment at the Packing stage. Other fulfillment methods do not buy labels.
  • A saved, weighed package in the pack workspace. adorabl never guesses weight.
  • A complete ship-to address on the fulfillment (street, city, state, ZIP, and country).
  • A warehouse with a complete ship-from address — the order’s assigned warehouse.
  • For international destinations: an HS tariff code and country of origin on every item in the package. See Items.

​
Compare rates

1

Open the fulfillment at pack

  1. In the sidebar, open Commerce → Fulfillments and click the Packing tile, or open Commerce → Pack.
  2. Open the fulfillment.
The Shipping panel sits below the pack workspace.
2

Confirm the ship-to

The Ship to field in the Details card is editable while packing. Addresses are verified as you type. Changing it saves to the sales order and refreshes the rates.
3

Save a weighed package

Assign a box and enter the weight in the pack workspace, or read it from a connected scale. Rates load once a package with a weight is saved. If the panel still cannot quote, it shows repair fields for the missing weight, dimensions, or address.
4

Pick a service

Rates list carrier and service, delivery estimate, and cost, sorted cheapest first. Cheapest and Fastest badges mark the extremes, and the recommended service is selected for you. Click Show all rates to expand the list.Address verification warnings and carrier messages appear under the list when the carrier returns them. Review those before you buy.
Weight drives postage. If Trail Ridge packs a 48 oz carton as 16 oz, the label underpays and the carrier can surcharge or return the package.

​
International shipments

When the ship-to country differs from the warehouse country, the Shipping panel adds a Customs declaration: adorabl builds the customs line items from the packed items — description, quantity, value, weight, HS tariff code, and country of origin — and files the shipment under the low-value exemption for declared values under $2,500. Before quoting, it checks that every item carries an HS code and origin; if one is missing, the panel names the SKU and no label is bought. Shipments valued at $2,500 or more need an export filing number that adorabl does not yet capture. Split the shipment below that value or file the export separately.

​
Buy and print a label

1

Buy postage

With a rate selected, click Buy label.Before charging anything, adorabl confirms the shipment can post: every picked unit has a bin when the warehouse uses bin locations, and every item has a standard or average cost. If a check fails, the panel explains what to fix and no postage is spent.When the checks pass, adorabl charges the selected rate, stores tracking, and ships the fulfillment — inventory is relieved, COGS posts, and the label cost is accrued.If postage succeeds but posting fails afterward, the panel shows Label purchased, fulfillment posting still pending with the reason. Fix the cause and click Retry posting to finish the books without buying a second label.
2

Print the label

After purchase, the panel shows carrier, service, cost, tracking number, and a Purchased badge.Click Print label to open the label PDF or image in a new tab.
Buy label spends postage. If rates have expired, adorabl refreshes quotes and asks you to re-select a service instead of charging a different rate.

​
Track the package

Tracking status on the Shipping panel updates as the carrier scans the package. Exception statuses (failure, cancelled, return to sender) show as Exception.

​
Label cost in your books

When a label is purchased and the fulfillment ships, adorabl accrues the label cost: it debits Freight expense and credits Freight clearing. Assign both accounts under System accounts before buying labels. When the carrier charge later clears your bank, reconcile it against Freight clearing.

​
Void a label

Void only unused labels. A scanned or delivered package usually cannot be refunded.
1

Confirm the void

On a purchased label, click Void label, then confirm.adorabl requests a carrier refund and voids the linked fulfillment so inventory comes back. The freight accrual is reversed with the fulfillment.
If the label cost has already settled with the carrier and no refund has been submitted, adorabl blocks the void and tells you why. Request the refund with the carrier first (or wait for the refund status to show Refund submitted), then void. Buying a label again after a void is a new charge.

​
Example: Trail Ridge Outfitters

Order SO-8820 for Aspen Sports Co. ships a carton from Denver DC:
  1. The packer opens fulfillment FL-5501 at the Packing stage, selects the Medium carton box, and reads 80 oz from the scale.
  2. adorabl quotes available carrier services. The recommended rate is $14.20.
  3. The packer clicks Buy label. adorabl confirms bins and item costs are in place, then charges the connected EasyPost account.
  4. FL-5501 ships with tracking; inventory and COGS post, and the $14.20 accrues to Freight expense.
  5. The warehouse prints the label and hands the carton to pickup.
An order to a customer in Toronto follows the same steps, plus the Customs declaration block. Because every daypack carries HS code 420292 and origin VN, rates load without a repair prompt.

Sales orders & fulfillment

Confirm orders and work pick, pack, and ship.

Items

HS tariff codes and country of origin for international labels.

Warehouses

Set ship-from addresses and the default shipping location.

Connect a shipping account

Connect the EasyPost account used for postage.

​
Troubleshooting

Connect your organization’s EasyPost account, then return to the fulfillment.
Save a package with a weight in the pack workspace. adorabl does not default a package weight from the item catalog.
Complete the Ship to in the Details card (street, city, state, ZIP, country). Also confirm the ship-from warehouse has a full street address — adorabl names the warehouse in the error and does not quote from a different location.
One or more items in the package has no HS tariff code or country of origin. Add them on the item’s Customs panel, then rate again. See Items.
adorabl stopped before spending postage because the shipment could not post. Assign bins for every picked unit from the fulfillment (Review allocations), or set a standard or average cost on the named items. Then buy the label.
Add or update the payment method directly in the connected EasyPost account. Reload the account-health page before trying again.
The panel shows the carrier’s own reason — for example, an address line the carrier could not validate. Fix the ship-to or warehouse address it names and rate again.
Quotes expired or the package details changed. Pick a rate from the refreshed list, then click Buy label again.
Postage already succeeded. Read the reason in the panel — usually missing bin allocations or an item without a cost — fix it, and click Retry posting so adorabl can ship the fulfillment without a second charge.
The carrier treated the label as used. You cannot undo that from adorabl. Inventory stays shipped unless you handle the return separately.
The label cost has cleared with the carrier and no refund is on file. Request the carrier refund so the status reads Refund submitted or Refunded, then void the label again.