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Connect your organization’s EasyPost account before you buy labels in adorabl. Store a test key and a production key. Shipping uses whichever mode is active. You manage the account and its payment method directly in EasyPost.

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Before you connect

  • Create an EasyPost account for your organization.
  • Add an active payment method in EasyPost before you buy real postage.
  • Copy the API key for the mode you want to use. Test keys and production keys are saved separately.
Treat both API keys like passwords. Paste them only into the EasyPost account page in adorabl. Do not share them in email, chat, or screenshots.

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Connect the account

1

Open shipping account setup

  1. Open Settings.
  2. Select Inventory.
  3. Click EasyPost account.
2

Save each key

Paste a test key into Test API key and click Save test key. Paste a production key into Production API key and click Save production key.adorabl validates a key before saving it. The key is hidden after it is saved. A saved key shows Connected, Missing, or Invalid.
3

Choose the active mode

Active mode shows Test or Production.
  • Test — postage purchases are not real.
  • Production — postage purchases spend real money.
Click Switch to Test or Switch to Production. Switching to production asks you to confirm. The target key has to show Connected before that mode can buy labels.
4

Check account health

Under Account health, confirm the payment method and the shipment webhook. Use Register webhook or Check registration when the webhook still needs to be set.
To replace a key, paste a new one in that field and save it again.

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Buy labels

After a key is connected and a mode is active, open a sales order or fulfillment and use the Shipping panel to compare rates and buy a label. Postage is charged through the EasyPost account for the active mode. See Shipping labels for the complete workflow.

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Troubleshooting

Copy a current key from EasyPost and save it again. Test keys and production keys use different prefixes; the field hint on the page names the prefix it expects.
Production API key has to show Connected first. Save a production key, then switch.
Active mode is Test. Switch to Production when you are ready to buy a live label.
Add or update the payment method in your EasyPost account, then reload the setup page.
Confirm the connected EasyPost account has an active payment method and can cover the postage charge. Then retry the purchase from the Shipping panel.
Confirm the warehouse ship-from address is complete and the customer has a ship-to address. See Sales orders & fulfillment.

Shipping labels

Compare rates and buy a label on a fulfillment.

Sales orders & fulfillment

Pick, pack, and ship the order the label belongs to.