Prerequisites
- The fiscal calendar is saved for the year you are closing, including Close by business day and Auto-close cutoff (UTC).
- You are an owner, admin, controller, or accountant in the organization.
Open Period close
1
Navigate
- In the sidebar, open Finance.
- Click Period Close.
Daily soft close
The Daily soft close tile is yesterday’s status for the active organization.
The table under the tiles is the checklist. Click a row to open that check.
A row marked Not connected is not treated as clear. Uncoded transactions and Approvals pending stay in the list until those sources are connected. Do not read a dash in Items as “nothing to do.”
Month-end hard close
The Month-end hard close tile is the checklist for the fiscal period that contains yesterday. Click it to open that period’s tasks.1
Finish the tasks you own
Tasks badged N · Manual are yours to complete. Enter an internal evidence path, then click Mark done. Use Start to mark one in progress.Tasks badged Y wait for a validated job. You cannot mark those done by hand. Final review and sign-off is the exception: click Sign off when the rest of the list is ready.
2
Clear period blockers
Close period stays off until every task is done and the period has no close blockers. The hint under the button names what is left: sign-off, open tasks, source validations, or period blockers.
3
Close
Click Close period. The period moves to Closed and postings dated in it are rejected.
4
Lock when final
After the statements are issued, click Lock period. A locked period needs an unlock reason before anyone can reopen it.
Reopen a closed period
- On a Closed period, enter a reason and click Reopen period.
- Post the adjustment.
- Close the period again.
Example: Trail Ridge Outfitters
Trail Ridge closes March on the third business day of April:- Each morning in April, Daily soft close shows unmatched bank lines and two draft bills. AP posts the bills and reconciliation clears the bank lines. The tile moves to Closed once those blockers are gone.
- On the March checklist, the controller marks the manual tasks done, signs off Final review and sign-off, and clicks Close period.
- After statements go out, they click Lock period.
- In May an auditor asks for a reclass. The controller unlocks with the reason
Audit reclass — freight, reopens, posts the journal entry, and closes and locks March again.
Related guides
Fiscal calendar
Year structure, reopen and unlock, and the close cutoff.
Bank reconciliation
Clear unmatched bank and card lines.
Journal entries
Post adjusting entries before you close.
Chart of accounts
Run the month’s statements from Reports.
Troubleshooting
Close period stays disabled
Close period stays disabled
The hint under the buttons names what is left: a task that is not done, final sign-off, source validations, or period blockers. Mark every manual task done, then close.
A posting fails with a period error
A posting fails with a period error
The transaction date falls in a closed or locked period. Change the date, or reopen the period if policy allows.
A daily check shows Not connected
A daily check shows Not connected
That source is not wired yet. It is not a zero. Clear the connected checks that block the day, and do not treat the unconnected rows as finished work.

