Prerequisites
- System accounts mapped so cash and clearing accounts exist in the chart of accounts.
- Segments complete, with your cash and asset accounts marked posting.
Open payment methods
1
Navigate
- Open Settings → Finance.
- Under AR and AP automation, click Payment methods.
Seeded methods
Every organization starts with five system-defined methods:
System-defined methods can be edited or deactivated but cannot be deleted.
Method fields
A method must have at least one of Accounts payable or Accounts receivable enabled.
Edit a method
1
Open the method
Click the pencil icon next to the method you want to update.
2
Update fields
Change the name, code, description, or scope.Toggle Active off to retire a method — historical payments keep their original method.
3
Manage eligible cash accounts
Under Eligible cash accounts, click Add cash account and pick a GL account for each cash or clearing account this method is allowed to post to.Only detail (posting) accounts of type Asset appear in the picker.
4
Save
Click the check icon to save. The change applies immediately to new payments.
Add a custom method
1
Fill the form
Under Add a payment method, enter a Payment method name, a lowercase Code, and an optional Description.
2
Choose scope
Check Accounts payable, Accounts receivable, or both.
3
Add
Click Add. The method appears in the list above where you can link cash accounts.
Delete a method
Custom methods can be deleted only when they are not system-defined and have never been used. If a method appears with an In use badge, deactivate it instead.How eligibility affects payments
When a user records an outgoing or incoming payment:- The Method dropdown shows only methods that are Active and scoped to that direction (AP or AR).
- The Cash account dropdown shows only the cash accounts linked to the selected method.
- Save is blocked if the chosen cash account is no longer eligible for the method — for example, after the link was removed.
If a linked cash account is already used by an existing payment, its link cannot be removed. Deactivate the method or reassign historical payments first.
Related guides
Incoming payments
Record customer receipts against open invoices.
Outgoing payments
Record supplier payments against open bills.
System accounts
Configure the GL control accounts payments post through.
Finance setup
Full finance setup checklist.

